Your privacy matters to us. This policy explains exactly what data r999 collects, why we collect it, how we use it, and the rights you have over your own information.
A quick look at the key privacy commitments r999 makes to every player. Full details are in the policy sections below.
All data transmitted between your device and r999 is protected by TLS encryption. Your personal details, payment information, and account activity are never sent in plain text — everything is encrypted before it leaves your device.
r999 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate the r999 platform, process your transactions, and improve your experience — nothing else.
r999 gives you full control over your personal data. You can request a copy of everything we hold about you, ask us to correct inaccurate information, or request deletion of your data — all by contacting r999 support directly.
r999 only collects the data that is genuinely necessary to provide the service. We don't collect data for the sake of it. Every piece of information we ask for has a specific, legitimate purpose — and we explain that purpose clearly in this policy.
r999 uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites or build advertising profiles.
r999 does not keep your data indefinitely. We retain personal data only for as long as necessary to provide the service and meet our legal obligations. Once data is no longer needed, it is securely deleted from our systems.
Welcome to the r999 Privacy Policy. r999 is an online gaming platform operated for players in Bangladesh, accessible at r999.one. This Privacy Policy explains how r999 collects, uses, stores, and protects your personal data when you visit our website, register an account, make deposits, play games, or contact our support team.
At r999, we take your privacy seriously. We understand that handing over personal information requires trust, and we want to be completely transparent about what we do with that information. This policy is written in plain language so that every r999 player — regardless of technical background — can understand exactly how their data is handled.
By registering an r999 account or continuing to use the r999 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use r999.
This Privacy Policy should be read alongside the r999 Terms and Conditions and Responsible Gaming Policy. Together, these documents form the complete agreement between you and r999 regarding your use of the platform.
r999 collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties such as payment processors and identity verification providers. Below is a breakdown of the categories of data r999 collects and the specific information within each category.
| Category | Data Collected | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, government-issued ID number | Provided by you at registration or during KYC verification |
| Contact Data | Mobile number, email address, residential address | Provided by you at registration |
| Financial Data | bKash / Nagad / Rocket account number, transaction history, deposit and withdrawal records | Provided by you and received from payment processors |
| Technical Data | IP address, device type, browser type, operating system, session duration | Collected automatically when you use r999 |
| Gaming Data | Games played, bets placed, wins and losses, bonus usage, session history | Generated automatically through your use of r999 games |
| Communications Data | Support chat transcripts, emails sent to r999, feedback submitted | Provided by you when you contact r999 support |
r999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes.
r999 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main ways r999 uses your data are:
You can opt out of promotional communications from r999 at any time by contacting our support team or using the unsubscribe option in any marketing email. Opting out of marketing will not affect essential account communications.
r999 processes your personal data on the following legal bases, depending on the purpose of the processing:
r999 does not sell your personal data to third parties. However, r999 does share your data with certain trusted third parties where necessary to provide the r999 service or to comply with legal obligations. All third parties with whom r999 shares data are required to handle that data securely and in accordance with applicable data protection laws.
The categories of third parties with whom r999 may share your data include:
All third-party service providers used by r999 are bound by data processing agreements that require them to protect your data and use it only for the specific purposes for which it was shared.
r999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use r999 so we can continue to improve it. A cookie is a small text file that is stored on your device when you visit a website.
r999 uses the following types of cookies:
r999 does not use advertising cookies or tracking cookies that follow you across other websites. You can manage non-essential cookies through your browser settings, though disabling certain cookies may affect the functionality of the r999 platform.
r999 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While r999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your r999 account has been compromised, contact our support team immediately so we can take action to protect your account.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, r999 will notify affected players as soon as reasonably practicable and will take immediate steps to contain and remediate the breach.
r999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods that apply to different categories of data are as follows:
When personal data is no longer required, r999 will securely delete or anonymise it so that it can no longer be linked to you as an individual.
As an r999 player, you have a number of rights in relation to your personal data. r999 is committed to respecting and facilitating these rights. You can exercise any of the following rights by contacting r999 support:
r999 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case r999 will notify you of the extension and the reason for it.
r999 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an r999 account or use the r999 platform in any way.
If r999 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an r999 account, please contact our support team immediately so we can investigate and take appropriate action.
r999 uses age verification technology to prevent minors from accessing the platform. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.
The r999 platform may contain links to third-party websites or services — for example, links to payment provider websites or game developer pages. These third-party sites have their own privacy policies, which are entirely separate from this r999 Privacy Policy.
r999 is not responsible for the privacy practices or content of any third-party websites. We recommend that you read the privacy policy of any third-party site you visit before providing any personal information. r999 does not endorse or make any representations about third-party websites linked from the r999 platform.
r999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page and, for significant changes, notify registered players via their registered email address or through a notification within the r999 platform.
Your continued use of r999 after the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how r999 protects your data.
The current version of the r999 Privacy Policy is always available on the r999 website. If you have any questions about a recent update, contact our support team and we will be happy to explain the changes.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how r999 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
r999 aims to respond to all privacy-related enquiries within 30 days. For urgent matters, live chat is the fastest way to reach our team.
Your data is safe with us. Register your r999 account today, deposit via bKash or Nagad, and enjoy a full lobby of games — backed by transparent privacy practices and 24/7 support.